Data protection
Privacy and confidentiality
Contact for privacy matters
For any query relating to information provided through AgroClim, you can contact info@agroclim.es.
Purpose
The data provided will be used to respond to requests, assess the feasibility of a study, manage assignments and comply with associated administrative obligations.
Data minimisation and separation
Only the information necessary for each purpose will be requested. The technical file will be kept separate from administrative and billing information.
Documents submitted through the form
Documents you attach will be used only to assess and manage your request and, where applicable, the associated technical file. They will be retained only for as long as necessary for these purposes and for any applicable retention periods.
Service providers
Technology or administrative providers that are necessary will receive only the information essential to perform their function. Technical case documentation will not be provided to billing providers unless strictly necessary and legally justified.
Internal usage statistics
AgroClim uses its own statistics system to understand, in aggregate, which pages are viewed most, which services generate the greatest interest and whether forms are working correctly. The system does not use third-party advertising services and does not store IP addresses, names, email addresses, telephone numbers or text entered in forms. It may record the page visited, interactions with website elements, the referring domain and campaign tags where present. Detailed records are aggregated after 90 days so that only statistical information is retained.
Rights
Data-protection requests may be sent to info@agroclim.es. Where applicable, rights of access, rectification, erasure, objection, restriction and portability may be exercised.
Contact
For matters relating to this website: info@agroclim.es
Private Client Area and case management
When AgroClim enables a Client Area, the data required to authenticate the user, display their cases, manage documents and record document downloads is processed. Passwords are not stored in readable form. Case documents are kept in private storage that is not directly accessible from the public website. Client access is enabled only by invitation from AgroClim.